How to Choose the Best HRIS for Your Business Needs

Discover how to choose the best HRIS for your business. Compare features, pricing, and vendors to streamline HR processes and support long-term growth.

Brett Ungashick
OutSail HRIS Advisor
April 4, 2025

Choosing the best HRIS (Human Resource Information System) for your business isn’t just a technology decision – it’s a strategic move that can significantly improve your HR processes, employee experience, and organizational growth. With so many options in today’s market, making the right choice is critical for long-term success.

This guide breaks down the essential steps, best practices, and expert recommendations to help you navigate the HR software comparison process and select the ideal system for your HR tech stack.

Assess Your HR and Business Requirements

Before diving into vendor demos or feature lists, look inward. Choosing the best HRIS begins with clearly understanding your unique business needs.

Evaluate Your Current HR Processes

Where are your pain points? Are you still running payroll manually? Is your onboarding process inconsistent? Are employees overwhelmed with paperwork, or do repetitive tasks constantly bog down HR? Mapping your current workflows helps highlight inefficiencies.

Set Your Goals

Think beyond today. What will your HR team accomplish in the next 1-3 years? Goals include streamlining payroll, improving retention, enhancing recruiting, or supporting remote work. Aligning your HRIS with your business goals ensures a better long-term fit.

Identify Must-Have Features

Avoid getting lost in long feature checklists. Focus on essentials: Do you need core HR, payroll, benefits, recruiting, performance management, or time tracking? Clarify your priorities so you can match them with vendor strengths.

Research and Evaluate HRIS Options

Once you’ve clarified your internal needs, it’s time to explore what the market offers.

  • Leverage Online Resources: Use trusted sources like G2, Capterra, and OutSail’s HRIS Marketplace to compile a list of potential HRIS vendors. Look for systems tailored to your company size and industry.
  • Understand Key Features & Pricing Models: Study each platform’s offerings. Compare modules (HR, payroll, benefits, recruiting, etc.), pricing structures (PEPM vs. annual subscriptions), and hidden costs such as implementation, support, or add-ons.
  • Assess Scalability & Integration: Can the HRIS grow with your business? Does it integrate with your existing accounting, ERP, or time-tracking systems? Scalability and interoperability are key for future-proofing your HR tech stack.
  • Evaluate User Experience: Your HR team and employees will use this system daily. Read user reviews and watch demo videos to assess the interface. Systems that are intuitive and mobile-friendly improve adoption and reduce training needs.

Tip: Use OutSail’s HRIS Marketplace to browse detailed vendor comparisons, filter by functionality, and access real customer feedback.

HRIS Evaluation Criteria

To compare systems effectively, standardize your evaluation process using a consistent set of criteria. This ensures you make a well-informed and objective decision.

1) Functionality

Start by identifying which features and modules are essential for your business. A comprehensive HRIS should offer capabilities across the entire employee lifecycle — including core HR (employee records, org charts), payroll processing, benefits administration, time tracking, recruiting, onboarding, learning management, performance evaluations, and compliance support. Ask whether these modules are native to the platform or provided through third-party integrations. Also, industry-specific needs, such as certification tracking for healthcare or shift scheduling for retail, should be considered.

2) Ease of Use

Even the most feature-rich platform will fall short if it’s challenging to use. Look for intuitive interfaces that offer drag-and-drop functionality, easy navigation, customizable dashboards, and self-service portals for employees and managers. Mobile accessibility is also key, mainly if your workforce includes remote or frontline employees. A clean user experience boosts efficiency and increases adoption rates across your organization.

3) Integration & Data Security

Your HRIS should integrate smoothly with existing tools like payroll systems, accounting software, ERPs, time-tracking platforms, and benefits carriers. Confirm that the vendor supports open APIs or pre-built integrations. On the security side, evaluating the system’s data protection protocols is crucial. Look for compliance with standards such as SOC 2, ISO 27001, or GDPR, and ensure features like multi-factor authentication, data encryption, and access controls are in place.

4) Vendor Reputation & Support

A great product requires excellent support. Research the vendor’s reputation by reading customer reviews, requesting references, and examining case studies. Evaluate their onboarding and training processes, availability of live support, and whether they offer a dedicated account manager. Also, assess whether the vendor has a strong product roadmap, regular feature updates, and transparent communication about future enhancements.

5) Use Scorecards

Create a comparison matrix or scorecard (OutSail’s free platform includes templates) to rank each vendor across criteria. Assign weightings based on your business priorities and document your evaluation process.

Shortlist and Evaluate HRIS Vendors

Now that you’ve evaluated several platforms narrow your list to 3–5 vendors that align with your needs and budget.

Schedule Demos

Arrange product walkthroughs and Q&A sessions with each vendor. To assess functionality and technical fit, involve HR users and IT staff in the demos.

Ask the Right Questions

  • What is the average implementation timeline?
  • How does your customer support work?
  • Can you show how this integrates with our current tools?
  • What is your product roadmap for the next 12-18 months?

Evaluate Implementation & Training

Ask about onboarding support, training resources, and change management tools. A smooth implementation process is vital to a successful rollout.

Comparing HRIS Vendor Proposals

Once you've seen the demos and discussed implementation, reviewing each vendor's proposal is the next step.

  • Understand the Costs: Break down the pricing into setup fees, monthly fees, add-ons, and support. Look at PEPM pricing and calculate the total cost of ownership (TCO) over 3 years.
  • Use OutSail's Proposal Review Support: OutSail offers proposal review services to help you assess pricing fairness, understand contract terms, and avoid hidden costs. This is especially useful if you're new to HR software procurement.
  • Review the Implementation Plan: What does onboarding look like? Does the vendor assign a dedicated project manager? What’s the estimated go-live date?
  • Scrutinize the Contract: Ensure transparency around service-level agreements (SLAs), data ownership, exit clauses, and renewal terms. Clarify responsibilities for data migration and integrations.

Make the HRIS Selection

After reviewing demos, proposals, and support options, it’s time to decide. This stage is where your preparation pays off — turning your data and insights into a confident choice that serves your organization now and in the future.

Here's how to ensure your selection process is thorough and strategic:

1. Weigh the Pros & Cons

Take a step back and compare each vendor across your key evaluation categories:

  • Functionality: Does the HRIS meet your must-have feature requirements?
  • Cost: Are the pricing models transparent and scalable as your organization grows?
  • Ease of Use: Which platform is the most intuitive for employees and administrators?
  • Scalability: Will the system support your future growth, whether you're adding locations, headcount, or new business units?
  • Vendor Reputation: Which vendor has a proven track record of success, innovation, and support?

Use your evaluation scorecards to guide this analysis. They help remove bias and provide a clear, side-by-side comparison that supports objective decision-making. Don’t forget to include qualitative feedback gathered during demos and conversations with vendor reps.

2. Align with Key Stakeholders

Before finalizing the decision, secure buy-in from all relevant departments. HR may be the primary user, but IT must confirm security and integration requirements, Finance will assess budget impact and ROI, and executives will want to understand strategic alignment. Present a summary of your top choice, including:

  • Why it’s the best fit
  • How it support organizational goals
  • Total cost of ownership
  • Implementation timeline and support plan

This step ensures that the selected system addresses cross-functional needs and avoids pushback post-purchase.

3. Make Your Final Recommendation

Once alignment is secured, proceed with the chosen vendor. Then, reach out to all vendors—both selected and unselected—to inform them of your decision. Providing constructive feedback to those not chosen is a professional courtesy that strengthens relationships and leaves the door open for future partnerships. Even in rejection, transparency demonstrates integrity and respect within the vendor community.

Implement and Optimize the HRIS

Choosing the best HRIS is just the beginning. Success depends on how well you implement and evolve the system.

  • Plan Your Implementation: Work with the vendor to create a phased rollout plan. Assign internal champions and keep stakeholders updated on timelines and milestones.
  • Focus on User Training: Train employees and managers with videos, guides, and live sessions. A well-trained user base drives better adoption and usage.
  • Ensure Clean Data Migration: Collaborate with the vendor to map, cleanse, and import employee data. Clean data is foundational to accurate reporting and workflows.
  • Monitor and Iterate: After going live, monitor usage and gather feedback. Expand into additional modules as your team becomes more comfortable with the system.

Conclusion

Selecting the best HRIS for your business is a strategic decision that can elevate your HR function and drive business performance. By carefully assessing your needs, researching top platforms, using standardized evaluation criteria, and planning for implementation success, your organization will be well-positioned for growth and efficiency.

Leverage tools like OutSail’s HRIS Marketplace, proposal reviews, and scorecards to simplify your selection journey. The right HRIS will solve today’s problems and help you build a modern, connected, and scalable HR tech stack for the future.

Ready to find the best HRIS for your business? Start your evaluation with OutSail today and make an informed, confident decision that supports your company’s most important asset: your people.

FAQs About Choosing the Best HRIS for Your Business

1. What is the best HRIS system for small businesses?

The best HRIS system for small businesses typically offers core HR functions, payroll, time tracking, and benefits administration in an affordable, scalable package. Look for user-friendly platforms with strong customer support and integration capabilities. Many small businesses benefit from cloud-based HRIS solutions that offer per-employee-per-month (PEPM) pricing models.

2. How do I compare HRIS vendors effectively?

To compare HRIS vendors effectively, use a standardized HRIS evaluation scorecard. Focus on critical areas like functionality, ease of use, cost, scalability, data security, and vendor reputation. Tools like OutSail’s free HRIS comparison matrix help you rank vendors objectively and match their strengths to your business needs.

3. What features should I look for in an HRIS?

Key features to look for in an HRIS include core HR management, payroll integration, benefits tracking, performance management, recruiting tools, learning and development modules, and compliance support. For a better user experience, ensure the HRIS supports mobile access, employee self-service, and customizable dashboards.

4. How much does an HRIS system cost?

HRIS pricing varies based on features, company size, and deployment type. Most systems use a PEPM (per employee per month) pricing model, with costs ranging from $6 to $30 per employee. Additional fees may include implementation, data migration, training, and support. When reviewing vendor proposals, always ask for the total cost of ownership (TCO) over three years.

5. Why is HRIS implementation so important?

A successful HRIS implementation ensures your system is configured correctly, data is cleanly migrated, and users are well-trained. Poor implementation can lead to low adoption rates and inaccurate data. Work closely with your vendor to create a detailed rollout plan, prioritize training, and monitor system usage after going live to maximize ROI and long-term success.

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Meet the Author

Brett Ungashick
OutSail HRIS Advisor
Brett Ungashick, the friendly face behind OutSail, started his career at LinkedIn, selling HR software. This experience sparked an idea, leading him to create OutSail in 2018. Based in Denver, OutSail simplifies the HR software selection process, and Brett's hands-on approach has already helped over 1,000 companies, including SalesLoft, Hudl and DoorDash. He's a go-to guy for all things HR Tech, supporting companies in every industry and across 20+ countries. When he's not demystifying HR tech, you'll find Brett enjoying a round of golf or skiing down Colorado's slopes, always happy to chat about work or play.

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