Top Tools for Hiring and Managing an International Workforce

When companies become global, it can be important for them to find the right software tools to support their expansion. These companies are making it easier to find talent wherever it is.

Brett Ungashick
OutSail HRIS Advisor
July 4, 2023
user comparing HRIS systems

[Updated on 8/26/2020]

When companies become global, it can be important for them to find the right software tools to support their expansion:

US-based companies are increasingly chasing talent wherever they can find it, which oftentimes means expanding operations internationally and hiring remote workers wherever they live.

There are two driving forces behind this trend: The first is that new productivity technologies like Slack, Zoom and Basecamp have made it easier for work to be done anywhere an internet connection exists.

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The other reason that companies have an increasingly location-agnostic appetite for talent, is because the labor market in the US has remained historically tight for years. With unemployment rates so low in the US, attracting domestic talent has become much more costly.

There are obvious corporate benefits to hiring the best talent, regardless of where that talent is. However, many HR teams are still, rightfully, unsure how to recruit and manage an international workforce.

Thankfully, many innovative companies have developed new products and services that HR teams can lean on as they expand internationally:

Hire compliantly and quickly in a new country

In order to hire an employee in a foreign country, businesses traditionally have had to go through an arduous process to get their businesses registered and compliant in new countries.

This process can be such a headache that most companies opt to hire the new employee as a contractor, instead. However, this approach can reduce your talent pool because the best international talent prefers to be a fully benefit-eligible employee.

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To address this challenge, companies like Velocity Globalhave developed unique solutions to this problem: their model is called an international PEO.

Essentially, these companies have done the burdensome leg work of establishing legal entities in nearly every country across the world. So once you have an international employee you’d like to hire, you can skip the step of registering your business in a new country, and instead just hire that employee through an international PEO provider. Your international talent can now become a fully benefit-eligible hire, immediately.

Standardize payroll across the globe

If your company already has an established global presence, one of the biggest challenges can be standardizing your payroll operation across different countries.

Payroll and tax laws are so complex and distinct from country-to-country, that even the most well-known payroll companies, such as ADP and Ceridian, can only provide native payroll services in a handful of countries.

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However, companies, such as Blue Marble have created international payroll solutions that can standardize the payroll process for companies, no matter where they have operations.

Blue Marble has developed relationships with local, in-country payroll providers that are experts in local tax and compliance law. But, from an end-user perspective, Blue Marble standardizes the entire process with an intuitive technology interface. This allows an HR manager in Kansas to view payroll runs across the globe from a single dashboard.

Blue Marble can even integrate with leading HRIS’s, such as Bamboo, Namely (acquired by PrismHR) and Paylocity, to help create a fully integrated payroll experience.

Manage and develop an international workforce

When it comes to managing and developing a workforce, most companies rely on their HRIS to automate and facilitate many of those tasks.

However, not all HRIS’s are internationally-capable. Some, smaller providers don’t bother to offer international capabilities, and even the more well-known companies may overstate just how internationally-capable they are. Some may rely on Google Translate for language localization or only offer US-based support operations.

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When it comes to finding a true global HRIS partner, few can compete with Sage People in the breadth and depth of their international offering. Sage People offers a talent management & development platform that is used by customers in over 150 countries. On top of offering local support across the globe, Sage People offers a wealth of knowledge regarding international security and compliance, which is key in the GDPR era.

Bring employees stateside

While there has been a lot of innovation in the HR technology space recently, immigration services has been one area that has been mostly ignored. On top of the lack of innovation, the political climate in the US has made it more challenging than ever to bring talent stateside.

The traditional immigration process is a paperwork-intensive process that is highly reliant on lawyers and very opaque to both the potential hire and the company. The Google’s and Facebook’s of the world can afford to invest heavily in legal resources to facilitate immigration, but mid-market companies have traditionally struggled to compete for the same international talent.

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However, innovative companies like Bridge have developed new technology platforms to simplify the immigration process for companies. Bridge has a dedicated, on-staff legal team available to all of their clients, and offers a technology platform that allows recruiters, hiring managers and candidates to easily track what stage they are at in the immigration process.

For recruiters and hiring managers, initiating an immigration process is as simple as uploading a resume from an ATS. From there, the Bridge team handles all of the legal steps, while providing communication along the way.

FAQs
1. Why do global companies need specialized software tools?

Global companies face unique challenges when it comes to hiring, managing, and developing an international workforce. Specialized software tools can help streamline processes such as international hiring compliance, payroll standardization across different countries, workforce management, and immigration services.

2. What are some key features to look for in software tools for global companies?

When evaluating software tools for global companies, it's important to look for features such as international hiring compliance solutions, payroll standardization capabilities across multiple countries, support for managing and developing an international workforce, integration with HRIS platforms, and immigration services that simplify the process of bringing employees to different countries.

3. How can international PEO providers help with global expansion?

International PEO (Professional Employer Organization) providers, such as Velocity Global, offer solutions to streamline the process of hiring employees in foreign countries. They have established legal entities in various countries, allowing companies to hire international talent without the need to register their business in each new country. This approach enables companies to hire fully benefit-eligible employees globally, without the administrative burden of setting up legal entities in multiple countries.

4. What are the benefits of standardizing payroll across different countries?

Standardizing payroll across different countries simplifies the payroll process for global companies, ensuring compliance with local tax and labor laws while providing a consistent experience for employees worldwide. Solutions like Blue Marble offer international payroll services that leverage local expertise while providing a unified interface for HR managers to oversee payroll operations across multiple countries from a single dashboard.

5. How can software tools like Sage People help manage an international workforce?

Software tools like Sage People offer comprehensive talent management and development platforms designed for global use. These platforms provide support for managing HR processes across multiple countries, including local support, compliance with international security and data privacy regulations (such as GDPR), and features for talent development and performance management on a global scale.

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Meet the Author

Brett Ungashick
OutSail HRIS Advisor
Brett Ungashick, the friendly face behind OutSail, started his career at LinkedIn, selling HR software. This experience sparked an idea, leading him to create OutSail in 2018. Based in Denver, OutSail simplifies the HR software selection process, and Brett's hands-on approach has already helped over 1,000 companies, including SalesLoft, Hudl and DoorDash. He's a go-to guy for all things HR Tech, supporting companies in every industry and across 20+ countries. When he's not demystifying HR tech, you'll find Brett enjoying a round of golf or skiing down Colorado's slopes, always happy to chat about work or play.

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