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Proliant provides tailored HR and payroll solutions for industries with large hourly workforces, like hospitality, manufacturing, and skilled nursing. With features like DailyPay and tip pooling, plus robust tax support and customer-focused service, Proliant offers a specialized, cost-effective HRIS.
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Proliant is a smaller HR and payroll solution provider known for its focus on industries with hourly workforces, such as hospitality, manufacturing, and skilled nursing. With a customer-centric service model, Proliant offers tailored features to meet the unique needs of these industries. In this review, we’ll explore the key features, strengths, and considerations when evaluating Proliant for your organization.
Founded with a focus on supporting hourly workers, Proliant has built a reputation in industries like hospitality, restaurants, manufacturing, skilled nursing, and nonprofits. The platform offers specific features that cater to these verticals, including DailyPay, which allows employees to receive their wages daily, and tip pooling support, a feature often challenging for other HRIS platforms to manage.
Proliant is smaller than many of its mid-market peers, which allows them to provide personalized customer service. Every client is assigned an implementation manager, and Proliant has 10 regional offices to ensure support across all time zones. In addition, Proliant’s origins as an accounting firm enable them to provide robust tax services, including detailed knowledge of state and local tax regulations.
Proliant’s customer base is concentrated in industries with large hourly workforces, making it an excellent choice for companies in hospitality, manufacturing, restaurants, and skilled nursing. The platform includes features like DailyPay, allowing employees to access wages on a daily basis, and tip pooling, which is often a difficult feature for other HRIS solutions to manage.
With its origins in an accounting firm, Proliant offers granular tax services with detailed knowledge of state and local tax regulations. This allows businesses to navigate complex tax environments with confidence, especially in industries with multi-state or multi-jurisdictional tax needs.
As a smaller company, Proliant focuses heavily on customer service, offering a higher level of personalized support than many larger competitors. Each client is assigned an implementation manager, and with regional offices across the country, clients receive support in their time zone, making Proliant a strong choice for businesses that value hands-on assistance during and after implementation.
Proliant offers integration capabilities with popular accounting systems, including a preferred integration with Sage Intacct. This integration allows businesses to streamline their financial and HR processes, reducing manual entry and increasing accuracy in payroll and tax reporting.
Learn More: Compare Proliant and other leading HRIS platforms on OutSail's marketplace
Proliant’s system has been developed through a combination of internal development and external licensing, which means that its different modules are not fully unified at the database level. For example, recruiting, performance, and benefits modules are provided by third-party solutions, which can lead to a disjointed user experience when moving from one module to another.
Due to its fragmented architecture, building holistic reports within Proliant can be more difficult than with fully unified platforms. Some users have reported issues with the platform’s custom reporting tool, particularly when attempting to pull data across different modules, making it challenging for businesses that rely heavily on detailed, integrated reporting.
As a smaller company with minimal financial backing, Proliant may struggle to keep pace with larger competitors in terms of adding new features and functionality. Businesses that need a rapidly evolving HR platform with frequent updates and cutting-edge features may find Proliant’s pace of innovation slower than expected.
Smaller tech companies like Proliant are often considered potential acquisition targets, especially in a competitive HRIS market. This could lead to changes in the platform’s future direction, support model, or pricing structure, which may be a concern for businesses looking for long-term stability.
Proliant operates on a per-employee-per-month (PEPM) pricing model, with costs typically ranging between $15 and $21 PEPM, depending on the size of the organization and the modules selected. This makes Proliant a cost-effective solution for companies in industries with large hourly workforces that need specialized features like DailyPay and tip pooling.
When evaluating Proliant as your HRIS provider, it’s important to weigh its strengths and potential challenges to determine how well it aligns with your business’s specific needs.
Leveraging Strengths:
Addressing Challenges:
Proliant offers a highly focused HR and payroll solution for industries with large hourly workforces, providing features like DailyPay, tip pooling, and strong tax services. Their customer-centric service model and regional support make them an excellent choice for businesses that need personalized attention and support. However, the system’s fragmented architecture and challenges with reporting may be a concern for businesses that rely heavily on integrated data and seamless user experiences.
For businesses in industries like hospitality, manufacturing, or skilled nursing that need specialized hourly workforce features, Proliant provides a tailored, cost-effective solution with strong tax and payroll support. However, companies seeking a fully unified platform or rapid feature development may want to explore other options.
