Personio Reviews – Pricing, Pros/Cons, and User Feedback

Explore why Personio is a leading HRIS platform in Europe. Offering modern HR tools, strong compliance management, and integrations with over 100 vendors, Personio is ideal for European companies with white-collar workforces. Learn about its strengths, challenges, and pricing in this review

Brett Ungashick
OutSail HRIS Advisor
September 30, 2024
user looking at computer with Personio logo

Personio is rapidly becoming a significant player in the European HRIS market. It offers a broad suite of HR tools, including compliance management, document storage, and integrations with over 100 vendors. Known for its modern user interface and strong customer support, Personio is especially suited for companies operating in Europe with white-collar workforces. In this review, we’ll explore Personio's strengths, challenges, and pricing.

Overview of Personio

Personio is a European HRIS provider with offices in Madrid, Munich, London, and Dublin. The platform is designed to help companies operating in the EU manage HR, compliance, and data security, making it an ideal solution for businesses concerned about European regulations. Personio’s focus is on delivering a modern, user-friendly platform with robust document management and automation tools to streamline HR processes.

In addition to its technology, Personio has dedicated a large portion of its workforce to customer support, ensuring fast implementation and strong ongoing support for businesses.

The Strengths of Personio

1. Rising Star in the European HRIS Market

Personio is gaining traction as a leader in the European HRIS market, particularly for its compliance and data security capabilities. Its focus on supporting companies in the UK, Germany, and Ireland makes it a top choice for firms operating within the EU that need to meet strict regulatory standards.

2. Strong Localization and Compliance Management

One of Personio’s standout features is its localization and compliance management tools. The platform is designed to handle the unique requirements of European businesses, offering built-in support for EU data protection regulations and local labor laws. This makes it a go-to solution for businesses needing comprehensive compliance management.

3. Modern and Actionable User Interface for Admins

Personio’s modern user interface is designed to be highly actionable for administrators. The platform helps admins quickly identify tasks and take action on to-do lists, making it a time-saving tool for HR teams. The layout is intuitive and user-friendly, helping businesses increase efficiency in day-to-day HR management.

4. Robust Document Management with E-Signature

Personio offers robust document management tools that can replace shared drives like Dropbox. It includes e-signature functionality, allowing companies to manage documents and contracts seamlessly within the platform. This feature is especially useful for companies dealing with sensitive HR documentation, as it improves security and compliance.

5. Extensive Integration Marketplace

Recently, Personio launched its integration marketplace, featuring over 100 vendor integrations, including popular tools like Lattice, Greenhouse, and Culture Amp. This allows businesses to connect Personio with their existing HR and recruiting tools, creating a more integrated and streamlined HR tech stack.

6. Strong Customer Support and Fast Implementation

Over 25% of Personio’s workforce is dedicated to customer support, which has earned the company high marks for responsiveness and the speed of its implementation process. Personio is known for making it easy for businesses to get up and running with the platform, and they offer extensive training resources and walk-throughs to help customers succeed.

7. New HR Helpdesk and Whistleblowing Functionality

Personio recently added an HR helpdesk feature that automates responses to common HR questions, helping reduce the administrative burden on HR teams. This feature also includes mandated whistleblowing functionality, helping businesses meet regulatory requirements while maintaining employee confidentiality.

Learn More: Compare Personio and other leading HRIS platforms on OutSail's marketplace

Points to Consider with Personio

1. Limited Payroll Processing

Personio’s payroll processing is limited to the UK, Ireland, and Germany. For companies operating in other countries, Personio can generate payroll reports to send to local payroll processors. However, some users have reported that the payroll reports are one-size-fits-all, leading to manual adjustments before uploading to payroll systems.

2. Suited for White Collar Workforces

Personio is better suited for white-collar workforces, as it lacks the advanced workforce management tools needed for managing shift-based or hourly employees. Businesses needing robust time and attendance features may find Personio’s offering lacking.

3. European-Centric Support Teams

Personio’s support teams are entirely based in Europe, and they have not expressed plans to expand into the US or APAC regions. This makes Personio ideal for businesses focused on the European market, but it may not be suitable for companies with global operations needing more diverse support options.

4. Nascent Compensation Management and Engagement Tools

Personio recently launched compensation management and engagement survey tools, but these features are still in their early stages. Businesses needing more advanced compensation planning and employee engagement features may find these tools underdeveloped compared to more established platforms.

Pricing Structure

Personio is priced at $10-14 per employee per month (PEPM), making it one of the more affordable HRIS solutions for European businesses. The pricing varies depending on the size of the organization and the specific modules chosen. Given its competitive price, Personio offers strong value for companies seeking a compliance-focused HR platform with a modern interface.

Deciding if Personio is Right for Your Business

Personio’s focus on European compliance, modern usability, and strong customer support makes it a top choice for businesses operating within the EU. Its robust document management, integration marketplace, and localized HR capabilities offer great value for businesses looking for a comprehensive HRIS.

However, companies with global operations or those needing more advanced workforce management tools may find Personio’s limited payroll processing and lack of robust scheduling features restrictive. Additionally, the platform’s newer compensation and engagement tools may not meet the needs of businesses seeking mature, feature-rich solutions in those areas.

Conclusion

Personio is a rising star in the European HRIS market, providing businesses with a modern, action-oriented platform that simplifies HR management and compliance. The company’s strong customer support and localized expertise make it a reliable option for companies operating in the UK, Germany, and Ireland. While Personio continues to expand its feature set, businesses should be aware of its limitations in payroll processing and workforce management.

For companies with white-collar workforces seeking an affordable, easy-to-use platform with robust compliance and document management capabilities, Personio is an excellent choice.

FAQs

  1. What are the core strengths of Personio?
    Personio offers a modern, user-friendly platform with strong compliance management, robust document handling, and excellent customer support for European businesses.
  2. What are the challenges of Personio?
    Personio’s payroll processing is limited to the UK, Ireland, and Germany, and it lacks advanced workforce management tools, making it less ideal for shift-based workforces.
  3. What is the pricing structure for Personio?
    Personio typically costs between $10-14 per employee per month (PEPM), offering a competitive and affordable solution for businesses in the EU.
  4. Who is Personio best suited for?
    Personio is best suited for companies with white-collar workforces operating in Europe that need strong compliance management, modern HR tools, and a cost-effective platform.
Reports
2024 HRIS 
Landscape Report
Read OutSail's 2024 HRIS Report with write-ups on 30+ leading vendors
Thank you! You can download your report at this link
Oops! Something went wrong while submitting the form.
Expert Support
Brett Ungashick
OutSail HRIS Advisor
Accelerate your HRIS selection process with free support
Thank you! Our team will reach out to you shortly
Oops! Something went wrong while submitting the form.
Newsletter
The HR Tech Download
Stay on the industry's cutting edge with our popular newsletter
Thank you! You will receive the next HR Tech Download newsletter
Oops! Something went wrong while submitting the form.
HR Consultants
Challenges go beyond technology?
Download our "State of HR  Outsourcing" whitepaper. Discover trends, strategies & costs within the HR consulting world
Thank you! You can download your report at this link
Oops! Something went wrong while submitting the form.

Meet the Author

Brett Ungashick
OutSail HRIS Advisor
Brett Ungashick, the friendly face behind OutSail, started his career at LinkedIn, selling HR software. This experience sparked an idea, leading him to create OutSail in 2018. Based in Denver, OutSail simplifies the HR software selection process, and Brett's hands-on approach has already helped over 1,000 companies, including SalesLoft, Hudl and DoorDash. He's a go-to guy for all things HR Tech, supporting companies in every industry and across 20+ countries. When he's not demystifying HR tech, you'll find Brett enjoying a round of golf or skiing down Colorado's slopes, always happy to chat about work or play.

Subscribe to the HR Tech Download

Don't miss out on the latest HR Tech trends. Subscribe now to stay updated
By subscribing you agree to our Privacy Policy.
Thank you! You are now subscribed to the HR Tech Download!
Oops! Something went wrong while submitting the form.