Discover why Netchex is among the most affordable HRIS and payroll platforms for small to mid-sized businesses. Featuring a user-friendly interface, strong customer support, and unified technology, Netchex offers cost-effective HR solutions like outsourced compliance and benefits management. Read our comprehensive review
Netchex has gained a reputation as one of the most affordable HRIS and payroll platforms in the market. Offering a user-friendly interface and strong customer support, Netchex is a regional provider growing into a national brand known for its personalized service, training resources, and unified technology. This review will examine the key features, strengths, and challenges of your organization's use of Netchex.
Netchex offers a cost-effective HRIS and payroll solution, making it an attractive option for businesses looking for a budget-friendly platform. The system is homegrown, meaning most of its core offerings are built in-house, providing a consistent experience for administrators and users. Recently, Netchex underwent a product refresh, improving the platform’s user interface and making it easier to navigate.
While Netchex provides a wide range of services, including outsourced compliance and benefits management, its smaller size than larger providers means it may not offer the same technological sophistication or scalability. However, Netchex continues to receive strong customer reviews for its responsive support team, training materials, and walk-throughs, which help ensure ongoing customer success.
Netchex is consistently one of the most affordable HRIS and payroll platforms on the market, with pricing ranging from $12 to $18 per employee per month (PEPM). This makes it a great option for small to mid-sized businesses seeking a cost-effective HR solution without sacrificing essential features.
Netchex has earned high marks for its customer support. Their support team is known for being proactive and responsive, helping clients resolve issues quickly. Additionally, Netchex provides extensive training materials, videos, and walk-throughs to ensure customers are successful in using the platform long-term.
Netchex recently completed a product refresh, resulting in a more modern, user-friendly interface. The platform is designed to be easy to navigate, making it simple for both administrators and employees to manage HR, payroll, and benefits tasks.
Unlike many competitors, Netchex is a homegrown system, meaning most of its core functionalities are built in-house. This provides a more consistent experience for users, as they do not have to deal with the inconsistencies that can arise from using multiple third-party systems.
In addition to its HRIS and payroll technology, Netchex offers a variety of outsourced services, including compliance and benefits management, helping businesses manage complex regulatory requirements and employee benefits more efficiently.
Learn More: Compare Netchex and other leading HRIS platforms on OutSail's marketplace
While Netchex provides benefits administration, it is often recommended that businesses use a best-in-class tool like Ease, Employee Navigator, or PlanSource for a more robust benefits solution. Netchex’s benefits administration platform is basic and may not offer the depth needed by companies with complex benefits needs.
Netchex is a smaller, regional provider that doesn’t have the same financial backing as some of the larger HRIS vendors in the market. This can lead to challenges with the technology being buggy or slow in resolving certain issues. The company’s smaller size may also limit its ability to innovate as quickly as larger competitors.
Netchex uses HireRight as their ATS, which means the recruiting functionality is not natively built into the platform. This can lead to a less cohesive user experience and potential integration challenges when managing the full recruitment process.
Although Netchex recently updated its front-end user experience, the platform is still built on an older architecture. This can cause issues with integration capabilities, making it difficult to connect Netchex with third-party HR software point solutions. Businesses that rely on a highly integrated HR tech stack may find this limiting.
Netchex offers a per-employee-per-month (PEPM) pricing model, with costs typically ranging between $12 and $18 PEPM, depending on the organisation's size and the selected modules. This makes Netchex one of the market's most affordable HRIS and payroll solutions, particularly for small to mid-sized businesses looking to keep costs low.
When considering Netchex as your HRIS solution, it’s important to assess its strengths and potential limitations to determine if it aligns with your business needs.
Netchex offers a cost-effective HRIS and payroll solution with a strong focus on customer support and user-friendliness. Its in-house system offers a more cohesive experience, and the recent update has streamlined navigation for both admins and employees. However, Netchex’s smaller and older architecture may present challenges for businesses seeking advanced benefits administration or seamless integration with other HR tools.
For small to mid-sized businesses looking for an affordable, easy-to-use platform with strong customer support, Netchex is a compelling option. However, companies that require a more robust benefits solution or frequent integration with third-party systems may want to consider other providers.