LearnUpon Reviews – Pricing, Pros/Cons, and User Feedback

Discover LearnUpon LMS pricing, pros & cons, and user feedback. Explore its automation, customer support, and training features for mid-sized to large businesses.

Brett Ungashick
OutSail HRIS Advisor
February 17, 2025

Explore LearnUpon with OutSail: This highly rated learning management system (LMS) is priced at $6-9 PEPM and offers a user-friendly interface, responsive customer support, and automation features for both internal and external training.

LearnUpon is a dual-purpose LMS that supports employee training and customer education, making it an excellent option for organizations looking to build a Customer University. The platform is known for its simplicity, automation features, and exceptional customer support, setting it apart from many competitors in the LMS space. Below, we explore LearnUpon’s strengths, potential challenges, and overall value for businesses.

Overview of LearnUpon

LearnUpon is a feature-rich, user-friendly LMS designed to simplify course creation, training assignments, and tracking for admins and employees. While many LMS platforms require extensive setup and customization, LearnUpon offers a large repository of templates and content, helping organizations launch training programs with minimal effort.

One of LearnUpon’s key differentiators is its automation capabilities. The platform integrates with HRIS systems to automatically assign training based on department, manager, or location, reducing manual workload for HR and L&D teams.

However, LearnUpon does not come pre-built with courses, requiring companies to create content or purchase courses separately. Additionally, LearnUpon is considered a premium-priced LMS, making it more suitable for mid-sized companies (400-500 employees and up) rather than smaller organizations with lean HR teams.

The Strengths of LearnUpon

1. Best-in-Class Customer Support

LearnUpon is widely recognized for exceptional customer support, providing:

  • Fast response times for technical and general inquiries
  • Dedicated customer support teams are available to all clients, regardless of size
  • Expert guidance on system setup, course creation, and automation features

This high-touch support model sets LearnUpon apart in the LMS industry.

2. Simple and User-Friendly Interface

Unlike some LMS platforms that can be complex, LearnUpon:

  • Offers an intuitive, easy-to-navigate user experience
  • Receives strong customer reviews for simplicity and ease of use
  • Makes training accessible to all employees, regardless of tech skills

For companies that value ease of adoption, LearnUpon is a top choice.

3. Supports Both Internal and External Training

LearnUpon is designed for multiple training use cases, including:

  • Employee training and compliance programs
  • Customer education (Customer University)
  • Partner and reseller training

This makes it an excellent fit for businesses expanding beyond internal learning.

4. Large Repository of Course Templates

LearnUpon provides:

  • Pre-designed templates for easy course creation
  • A structured framework for training programs
  • Customization options for unique learning paths

This simplifies content development, reducing the workload on HR and L&D teams.

5. Strong Automation & HRIS Integrations

LearnUpon offers advanced automation tools, allowing businesses to:

  • Automatically assign training based on an employee’s role, department, or manager
  • Seamlessly sync user data with leading HRIS platforms
  • Reduce manual admin effort in managing learning pathways

For companies prioritizing efficiency and automation, LearnUpon provides significant value.

Learn More: Compare LearnUpon and other leading HR Tech platforms on OutSail's marketplace.

Points to Consider with LearnUpon

1. No Pre-Built Course Content

LearnUpon does not include built-in training courses, meaning:

  • Companies must create content in-house or purchase from third-party providers
  • The all-in cost of LearnUpon can be higher than competitors offering pre-packaged courses

Organizations without in-house content development resources may need to budget for additional content expenses.

2. Premium Pricing Compared to Other LMS Solutions

LearnUpon is considered a higher-priced LMS, meaning:

  • It may not be the best fit for smaller businesses
  • Companies need to justify the cost based on their automation and customer support benefits

Businesses should evaluate whether LearnUpon’s advanced features align with their budget and training needs.

3. Best Suited for Mid-Sized to Large Companies

LearnUpon’s ideal customer size is 400-500+ employees, meaning:

  • Smaller businesses may struggle to take full advantage of its capabilities
  • Lean HR teams may find the platform more robust than necessary

Organizations should assess whether their training needs justify investing in a full-featured LMS like LearnUpon.

Pricing Structure

LearnUpon follows a per-employee-per-month (PEPM) pricing model, ranging from $6-9 PEPM.

Key pricing factors include:

  • Base Pricing: $6-9 PEPM, depending on features and company size
  • Additional Costs: Third-party course content may be required
  • Enterprise-Level Plans: Custom pricing available for large-scale implementations

Businesses should consider the total cost of ownership, factoring in content creation and additional feature needs.

Deciding if LearnUpon is Right for Your Business

Leveraging Strengths

  • Exceptional Customer Support: One of the best support models in the LMS industry.
  • Simple, User-Friendly Experience: Intuitive design ensures easy adoption.
  • Internal and External Training: Ideal for employee training and customer education.
  • Automation Features: HRIS integration streamlines training assignments.
  • Large Course Template Repository: Simplifies content creation for admins.

Addressing Challenges

  • No Pre-Built Courses: Additional content purchases may be required.
  • Premium Pricing: More expensive than some LMS competitors.
  • Best for Mid-Sized Companies: Smaller businesses may struggle to maximize their features.

Who Should Use LearnUpon?

LearnUpon is ideal for:

  • Mid-sized to large companies (400+ employees) need an intuitive, feature-rich LMS.
  • Organizations require both internal and external training capabilities.
  • Businesses seeking automation tools to reduce manual training administration.

Conclusion

LearnUpon is a premium, feature-rich LMS that stands out for its exceptional customer support, user-friendly experience, and automation capabilities. Designed for mid-sized to large organizations, LearnUpon supports both employee and customer education, making it a versatile training platform.

However, LearnUpon’s lack of built-in courses and premium pricing may not make it the best fit for smaller businesses or those needing ready-made content. Organizations should evaluate their training needs and budget before choosing LearnUpon as their LMS solution.

For companies seeking an easy-to-use, highly supported LMS with automation capabilities, LearnUpon is a top-tier choice.

FAQs

1. What are LearnUpon’s main strengths?

LearnUpon excels in customer support, ease of use, internal and external training, automation, and course template availability, making it ideal for mid-sized to large organizations.

2. What challenges might users face with LearnUpon?

LearnUpon lacks pre-built course content, has higher pricing than some competitors, and is best suited for mid-sized companies, making it less ideal for small businesses.

3. How much does LearnUpon cost?

Pricing ranges from $6-9 PEPM, with additional costs for third-party course content and enterprise-level feature needs.

4. Is LearnUpon suitable for small businesses?

LearnUpon is better suited for mid-sized companies (400+ employees), as smaller organizations may struggle to maximize their full capabilities.

Reports
2025 HRIS 
Landscape Report
Read OutSail's 2025 HRIS Report with write-ups on 30+ leading vendors
Thank you! You can download your report at this link
Oops! Something went wrong while submitting the form.
Expert Support
Brett Ungashick
OutSail HRIS Advisor
Accelerate your HRIS selection process with free support
Thank you! Our team will reach out to you shortly
Oops! Something went wrong while submitting the form.
Newsletter
The HR Tech Download
Stay on the industry's cutting edge with our popular newsletter
Thank you! You will receive the next HR Tech Download newsletter
Oops! Something went wrong while submitting the form.
HR Consultants
Challenges go beyond technology?
Download our "State of HR  Outsourcing" whitepaper. Discover trends, strategies & costs within the HR consulting world
Thank you! You can download your report at this link
Oops! Something went wrong while submitting the form.

Meet the Author

Brett Ungashick
OutSail HRIS Advisor
Brett Ungashick, the friendly face behind OutSail, started his career at LinkedIn, selling HR software. This experience sparked an idea, leading him to create OutSail in 2018. Based in Denver, OutSail simplifies the HR software selection process, and Brett's hands-on approach has already helped over 1,000 companies, including SalesLoft, Hudl and DoorDash. He's a go-to guy for all things HR Tech, supporting companies in every industry and across 20+ countries. When he's not demystifying HR tech, you'll find Brett enjoying a round of golf or skiing down Colorado's slopes, always happy to chat about work or play.

Subscribe to the HR Tech Download

Don't miss out on the latest HR Tech trends. Subscribe now to stay updated
By subscribing you agree to our Privacy Policy.
Thank you! You are now subscribed to the HR Tech Download!
Oops! Something went wrong while submitting the form.