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Explore authentic iSolved reviews to make informed decisions about this comprehensive workforce management solution. Discover real user experiences, pros, and cons to ensure you choose the right solution for your business needs
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iSolved started off as a benefits provider and they still provide COBRA administration and leave management. However, they've spent the last five years aggressively developing an HRIS and Payroll solution that is centered around the employee experience. Their system can serve the entire employee life cycle and they're continuing to reinvest in the platform with new functionality and a more modern user interface
iSolved is considered a Mid-Market HRIS, which means the system works best for companies with between 50 and 350 employees. Mid-Market solutions are designed to be an all-in-one HRIS for companies with a mild degree of complexity in their HR requirements. Mid-Market solutions typically take between 2 and 3 months to implement and do not require external consultants to successfully implement and manage the solutions. A Mid-Market solution, like iSolved, can scale and configure to some businesses needs, but also may have limitations for larger, more complex organizations.
iSolved charges companies on a quarterly or annual subscription basis. Depending on the modules included and the size of your company, iSolved's software fees can cost between $17 and 25 PEPM.
Additionally, iSolved does charge a nominal implementation fee to clients to get started. This fee is typically ~10-25% of the annual software fees.
iSolved is in the process of modernizing their integration capabilities. Like most providers, they can set-up standard integrations with accounting systems and benefit carriers. And while they have some API capabilities, their ability to build integrations with 3rd party HR tools is still developing
Free Tool: HRIS Requirements Builder
While iSolved can serve as a global system-of-record enabling some international employees to onboard, complete performance reviews and manage leave, the iSolved team has primarily focused on serving domestic clients. Additionally, global payroll requires a 3rd party
iSolved is ideal for mid-sized companies with 50 to 350 employees. It offers a comprehensive HRIS and Payroll solution designed to meet the needs of businesses with a moderate degree of complexity in their HR requirements.
iSolved operates on a subscription basis, typically billed quarterly or annually. The software fees range from $17 to $25 per employee per month (PEPM), depending on the modules included and the size of your company. Additionally, there is usually an implementation fee, which is around 10-25% of the annual software fees.
iSolved has a strong background in benefits provision, offering services such as COBRA and FMLA management. It has also made extensive investments in talent management, providing features like learning, performance, and engagement tools. Additionally, iSolved prioritizes user experience, focusing on employee engagement and community-building.
While iSolved offers comprehensive solutions, the continuity of its platform may suffer as modules have been developed both internally and acquired from other companies. The company is also undergoing significant transitions, which may impact its service quality and product focus. Additionally, iSolved experienced layoffs during COVID, leading to reduced customer support team size and slower response times.
iSolved is modernizing its integration capabilities. While it can set up standard integrations with accounting systems and benefit carriers, its ability to integrate with third-party HR tools is still evolving.
